Countless studies have revealed that a majority of employees who have access to the internet during their workday spend a lot of time conducting non-work related web browsing at the expense of their employer. The result is hours upon hours of lost production and potential profits. But there is a way to effectively increase production and it comes in the form of a desktop remote monitoring service.
If your employees require access to the internet, you probably have already tried some different tools and methods to decrease the personal usage of the internet by employees. Unfortunately, many filtering programs are ineffective or are just a waste of money. Even if a filtering program works, oftentimes it not only blocks bad websites, but blocks websites that your employees need access to as well. And cutting internet services altogether is probably not an option either.
Your next choice may be a desktop remote monitoring service. With this type of service, professionals are able to monitor how much time your employees are devoting to being productive and how much time they are spending doing non-work related activities on the internet. Additionally, these services also monitor when your employees access websites that can be harmful to your network or if they are potentially leaking confidential data.
There are many different types of remote monitoring tools on the market. You will have to take some time to figure out how much you will spend on the software, what you need to monitor, and the method of monitoring. Additionally, monitoring requires computer specialists and quite a bit of time, you may also need to consider hiring employers or outsourcing to online monitoring services.
Cost is an important factor in the quality and services offered by monitoring programs. Nevertheless, do not let this deter you because as technology has become cheaper, these programs are a lot more affordable. In fact, basic monitoring programs can be found free of charge online. Other, more advanced programs can be fairly costly. Choosing an online remote monitoring service gives you the flexibility to have top of the line software support without having to pay for costly licenses or worry about upgrades.
You will also have to consider how in depth you want the monitoring to be. Basic monitoring programs keep lists of what websites your employees viewed without much additional data. More advanced programs can capture detailed information about their internet activities, such as how much time was spent on each website or what was downloaded or uploaded to and from the website. Other programs even log employee keystrokes, capture emails, and can even record voice.
There are two primary ways that data is remotely monitored. The most secure method is to have computer personnel monitor the information directly from the network. This prevents the data they monitor from being leaked to the internet. However, this would require that you hire employees who are skilled and may be too costly. On the other hand, outsourcing to an online monitoring service is much more economical, but all of the data is at risk to being intercepted by potential adversaries to your company.
Regardless of what type of service an employer ultimately chooses, they have the legal responsibility to inform their employees that their activities are being monitored. In many places, not making your employees aware of this constitutes illegal search and seizure and employers can be sued, fined, and even imprisoned. Having employees sign a legal document stating that they consent to monitoring is a simple way of informing them of monitoring without violating their rights.
A great way to increase productivity and profitability in a workplace that has internet access is through desktop monitoring services. They give business owners the ability to monitor internet usage without truly restricting access. And for some businesses, the increase in profits may even outweigh the costs of these services.
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